Law Students: Get Blogging
As originally published in The National Law Journal on March 1, 2012
There has been a rising controversy about the utility of a traditional law school education. Lawyers finish school prepared to think like lawyers, but are they prepared to develop business and survive in a competitive economy?
Well, no, not usually. To remedy this situation, Fordham University School of Law brought in Silvia Hodges, who earned the first doctorate degree on record in legal services marketing. Last spring, she launched a course on the topic. While a far cry from the usual torts or constitutional law curricula, her class is essential. It aids law students in developing their personal brands.
It is never too early to start developing your personal brand, according to Hodges. “Why wait?” she said. “Take courses in the area you want to focus on, join associations and interest groups, etc. — and blog about it. All this will help build your own brand and distinguish you from the many other young lawyers out there. This will put you in front of firms and potential clients.”
This message has resonated with Hodges’ students. “I’ll be working at a Manhattan law firm this summer and hope to begin my career there, and want to give myself as many tools as possible to improve my value to that firm,” 2L Andrew Fleischman said.
Building your brand is all about improving your value. “Blogging is a great tool to help law students accomplish this,” Hodges said. “Great posts show that you are familiar with the topic. You become part of the discussion, become known among those interested in the topic. Having valuable contacts online is part of becoming a thought leader. You get your name out, it gives you visibility and helps you with search engine optimization. Your name and content will pop up when people look for your topic. Hopefully, this will help you get hired.”
Launching a blog can be intimidating, but free platforms like WordPress and Blogger make it easy. Hodges recommended that aspiring lawyers begin by “focusing on a niche you are really interested in. Do research and understand which platform works best for your viewpoint. Learn as much as you can about this topic and write brief, intriguing, easy-to-read blog posts on a regular basis.”
You can see some of the work of Silvia’s students at www.legalblogger.com. While none of her students has landed a job yet from blogging, their blog posts have elicited comments, dialogues and retweets — even a mention on Twitter by Roseanne Barr, who linked to a student’s post.
“This is the social media age,” said 3L Ellie Mochkin, student of Hodges’. “I do not want to be the lawyer who is lagging behind the fast pace of growth and improvement in marketing, business and advertising.”
Hodges wants to create lawyers who are great in two ways.
“We want them to be strong lawyers from a technical as well as a business point of view,” she said. “I want them to get the big picture of what life as a lawyer is all about. It is important that they find their niche and play to their strengths. There are too many lawyers out there who are supposedly unhappy in their jobs, and I think it is partially because they fall into positions instead of figuring out what their strength are and what the real opportunities are in the market.”
To help them get there, Hodges starts with a basic SWOT (strength, weakness, opportunity and threats) analysis. Later, they write marketing plans and in the end they get experience blogging and writing about topics they find particularly engaging. She forces aspiring IP lawyers to ask, “What is going on in my industry? How can I relate to this?”
This may sound far more like business school than law school, but it just makes sense. With a growing number of students leaving law school for the unemployment queues, saddled with huge debts, it is about time that law schools start preparing students for the business of law.
Six ways to fix your follow-up
Originally published in the National Law Journal on February 8th, 2012
What is the No. 1 impediment to lawyers building their books of business? “Failure to follow up,” said James Stapleton, chief marketing and development officer for Littler Mendelson.
“In my experience,” he said, “there is a high correlation between the amount of follow-up that gets done and the amount of business that a professional will sign. And it is almost a straight-line relationship.”
Stapleton explained: “At its base, when you are following up, you are in pursuit. You are framing yourself as a predator. You want to pursue a client that you know you can do the best job for, and you are the right attorney for that person.”
So why doesn’t it happen? “The ego of the attorneys gets in the way,” Stapleton said. “They have always been the smartest person in the room, and the attorneys usually feel like the client should be pursuing them. And that is completely counter-productive.”
Read more
Which Metrics Matter Most?
Originally published in the National Law Journal on February 2, 2012
Marketing partners and chief marketing officers gathered in Miami in January for the Marketing Partner Forum. The most popular session was about metrics — standees packed the back of the room, demonstrating firms’ desire for a firmer grasp on which metrics to watch and which to ignore.
My tablemates and I had no trouble compiling a list of two dozen metrics being measured within the law firms represented. Billable hours, non-billable hours, profitability, collections, profit margin — the list went on and on. Some seemed obviously important, other trivial. Which really mattered the most?
Steve Bell, chief client development officer at Womble Carlyle Sandridge & Rice, proposed the following: “The amount of time in face-to-face meetings with centers of influence, prospective client and, especially, clients” offers the best prediction for business development success. “The No. 1 way that buyers find lawyers is via relationships,” he said.
Yet the amount of hours spent on client development is the most overlooked metric at law firms, according to Bell. Read more
Do you control your email, or does it control you?
Busy professionals have no trouble coming up with excuses. Reasons why they can’t do marketing, don’t have time for business development and/or can’t write or blog. Perhaps my favourite excuse is, “I don’t even have time to answer all my email, how can I find time to do one more thing?”
I find this excuse humorous because of the extreme ugency it places on answering every single email we receive. For many professionals, answering emails has taken control of their lives and by default is given a higher priority than almost anything in our workday. This is not only irrational, but it is costing lawyers and their firms money. Here are five ways to break out of this dilemma.
1. Lessons from Tim Ferris
Tim Ferris, author of ”The Four-Hour Work Week” has two solutions for this problem. One that is quite extreme and the other is far more practical. First, whenever he is on vacation he has an auto-responder that basically says, I’m out of the country for the next 30 days, any email you send me during this time will be deleted. If it is really important, please send me another email upon my return. Ok, so lawyers can’t get away with talking to their clients that way, but Tim’s second solution is a more practical one. He calls it “batching.” As opposed to checking your email every fifteen minutes, instead find a couple of times each day when you have scheduled to check your email. It’s far more efficient to block out an hour of time to check emails, then to interrupt your work every .1 hours.
If you aren’t comfortable checking your email so infrequently, try picking a few times a day that are “no email” times. Perhaps the first hour of your day or the last couple of hours of your workday. It is really quite liberating. Read more
In-House Counsel Are Reading Your Blog
Originally posted in the National Law Journal on January 25, 2012
The public relations firm Greentarget LLC released a survey in 2010 regarding the use of social media by in-house counsel that has shaped strategy of law firms across the United States. This morning, the firm released its New Media Engagement Survey findings for 2011. The results were somewhat surprising.
The survey, conducted with the Zeughauser Group and Inside Counsel, found that, across all age groups, more than 50 percent of in-house counsel reported using LinkedIn during the past week — and many within the past 24 hours. Only one group showed a decline — lawyers aged 30 to 39. In 2010, 84 percent of lawyers in that age group reported using LinkedIn during the past week; in 2011, their use declined to 65%.
“The days of the younger ‘power users’ is quickly fading as older counsel are using social media tools with greater fervor and frequency than they were just 18 months ago,” said John Corey, Greentarget’s founding partner.
Law firm blogging has also seen huge gains in terms of credibility and its ability to persuade legal departments, the survey found. Fifty-five percent of the general counsel surveyed said blogs influenced their hiring decisions, and 76 percent attributed importance to a lawyer’s blogs when hiring outside counsel. Read more
Are you ready to scale that peak in 2012?
Originally posted in the National Law Journal on January 12, 2012
Last month, my father-in-law invited me to climb Mount Kilimanjaro with him next spring. The problem is, starting my own business and entering my third decade have left me out of shape and about 20 pounds overweight. I decided I needed to educate myself about how to get in shape and lose weight — two things I never had to worry about when I was younger.
At first I thought I could just go run on a treadmill for an hour each day, but a friend who specializes in helping people train for triathlons said that wouldn’t work.
“Your body gets used to the machines,” she explained.
“So what do I do?”
“You need interval training.”
The idea is simple — you need to keep your body guessing. Once your body knows what to expect, the exercise becomes much easier. Easy is nice, but the problem is that your body stops getting stronger. Interval training — alternating intensive and moderate exercise — is designed to get around this. We build muscles by breaking them down so the body can rebuild them, but the same exercises eventually become less and less productive. The best workout programs require frequent change. Our minds work in a similar way. New challenges help us grow.
So what does this have to do with lawyers? During the past year I have advised hundreds of lawyers on bringing in more business, and the vast majority of them start out stuck. They bring in a certain level of business, but it doesn’t vary much from year to year. They want to break out.
It may seem obvious, but to accomplish things you never have before, you need to do things you have never done before.
Here is how I respond to some of the most frequent complaints I hear from lawyers who are feeling stuck: Read more
Time to update your e-mail signature line
Originally published in The National Law Journal on January 2, 2012
In early 2009, Melanie Green, marketing director of Baker & Daniels (which combined with Faegre & Benson on Jan. 1 to form Faegre Baker Daniels) announced via Twitter that her firm had added social media icons to its website that would allow visitors to share information from their site with Facebook, Twitter and LinkedIn.
“Shortly after beginning communicating our information through these tools, it naturally made sense to use our website as a way to tell our visitors how to find us,” Green said. “We added call-out buttons on our news pages, telling visitors to follow us on Twitter, and then added links to professionals’ bios who were becoming active in the space. All of these steps were part of an integrated plan to utilize and leverage social media tools and have continued to develop over the past several years.”
Read more
LinkedIn & Blogs for Lawyers
Tomorrow morning Greentarget and Inside Counsel will release a new survey of social media use by in-house counsel. According to the Greentarget Twitter account, the survey shows that 55% of General Counsel say firm blogs can influence hiring decisions. The same report will show that LinkedIn is now being used by more than 50% of in-house counsel across every age demographic .
It seems only fitting that today my co-author Amy Knapp and I are releasing our new book LinkedIn & Blogs for Lawyers: Building High Value Relationships in a Digital Age. The book is available immediately from West Publishing and subscribers to my blog get an additional 20% off. Click here to purchase.
In the book you will read case studies of a partner who used blogs to bring in multiple six-figure trials, an associate that leveraged LinkedIn to build a substantial book of business as well as all the techniques and strategies that helped them get there.
The foreward to the book is written by Richard Susskind and here is just some of the advance praise the book is receiving:
This book is very user-friendly and is the best resource I have ever seen for lawyers looking to maximize the ever-changing world of social media.
- Aleisha Gravit, CMO at Akin Gump
This book is an absolute ‘must read’ for anyone looking to build a sustainable practice in what is now unquestionably an online world.
- Felice C. Wagner, Chief Client Service Officer at Sutherland, Asbill & Brennan
In every section of the book, I learned something that I did not yet know. I highly recommend LinkedIn & Blogs for Lawyers.
- Steve Bell, Chief Client Development Officer, Womble Carlyle Sandridge & Rice PLLC
What Steve Jobs Can Teach Law Firms About Marketing
Originally published in Thew National Law Journal on December 7, 2011
Most of you will have seen the famous Apple commercial, “Think Different” — if not, you can see it here. The ad featured clips of the “crazy ones” — Gandhi, Martin Luther King Jr., John Lennon, Charlie Chaplin, Richard Branson, to name a few.
Originally, Steve Jobs cut a track with his own voice narrating, but in the end he used the voice of Richard Dreyfuss. He explained to biographer Walter Isaacson that he didn’t want the commercial to be about him. He wanted it to be about Apple.
The commercial isn’t really about Apple either, though; it is about a concept. The concept that even though you are mocked, fired, kicked out of your own company or worse, you still can change the world. The commercial was effective because ideas are so much more powerful than advertisements. Most commercials leave us entertained at best; the Apple spot actually is inspiring. Read more
Will 2012 Be The Year Law Firms Begin To Engage?
Originally published in the The National Law Journal on December 22, 2011
A LexisNexis survey of 110 international law firms discovered that while 77 percent used at least one social network, fewer than 3 percent engaged in conversation.
There are two excuses for such a minuscule degree of engagement. First, firms are so concerned with controlling the message that their social sites — whether LinkedIn pages, Twitter or Facebook sites — are far too impersonal. The second is that allowing individual lawyers to participate will dilute the brand.
I predict that 2012 will be the year this mindset begins to change.
According to the same survey, even though 85 of the 110 of the surveyed law firms had a registered LinkedIn page, many of them didn’t recruit or handle client development through LinkedIn. They have official profiles, but they aren’t using the tools. Read more








